Windshield Glass Inc

The staff at Windshield Glass provided gracious customer service to me right from the first phone call. This is the 4th time I have had to replace the windshield because of a rock hit on the freeway. I’ve had problems with Chinese replacement windshields that contain distortion ripples, shadows and parallax effects, so I called glass shops all over the Triad looking for a windshield NOT manufactured in China. Most of the shops would not accommodate me, and the one that said they could “try” were charging 40% higher fees than the others. When I called Windshield Glass, Sharon told me she could order a locally manufactured windshield immediately at no extra charge. The beautiful windshield they installed is clear and distortion-free. I am so happy I found Windshield Glass and I recommend them to anyone who wants excellent product and excellent service at reasonable prices.

Had a chip that ran as soon as they attempted the repair. I ended up scheduling to replace the windshield the next day. They said they had a loaner car they would make available which didn't happen. They replaced the windshield the next day but I had to wait in the sitting area (next to the restroom area which put out a constant sewer smell). The cost was a little higher than the other shops in town. Finally got my vehicle back and found that my iPhone jack was broken. I just wanted to get out of there by then. I get on the road and noticed my engine hood shaking. I get out to investigate and discovered the hood wasn't latched down. Good thing for the safety feature of that 2nd latch position. My only hope now is that the repair doesn't leak which is a real concern. I don't intend on going to them for any work again.