Heritage Furniture Outlet

I ordered two sofas in mid-May with estimated time of delivery of 8 weeks. After hearing nothing by the end of July, I emailed and was told that there had been a problem and one sofa came in late. As of July 31, I was told that both sofas were in and I would have them in 2-2 1/2 weeks. After three weeks, I got a phone call from the delivery company, saying they would deliver Sept. 7. Almost 16 weeks after placing my order! Apparently they sat the sofas at their warehouse for almost a month. Had they told me 16 weeks at the start, I certainly would not have ordered. Also, once the order was placed and paid for, all contact was initiated by me. There was no communication on their part. I can not recommend this company.

Wonderful experience! Great customer service! Friendly salespeople!