Left my kids (3 total) including my 6-year-old son with a group of 8 children in our party. Pick up time was scheduled at 3:30 and when a few parents from our group arrived a bit early they picked up most of the kids not including my son, where asked to his whereabouts they were told he left with me. Upon my arrival, and seeing my son was not with me, we asked again the instructors but none seem to know (or care) that a kid is missing. Furthermore, we were told that his jacket with his name was turned in and that they accounted for him.
After having 4 families run around the mountain (with no help from any instructor or the school) we finally found him 20 min later wandering around the mountain jacket still on. He was gone for a good 20-30 minutes prior to that with not one person noticing.
To make things even worse the manager of the Ski School at the place offered little to no explanation how this could happen, and when contacting them by email, I was told that this program is not a daycare, and "we are faced with the reality that if we give the students an opportunity to ski on their own that on occasion we will have a student get separated" (direct quote from his email).
So as a warning to other parents please note that by paying for the Ski School and leaving your child there, they take no responsibility and that your 6-year-old child will be allowed to leave and wander around, not be accounted for, and not really bother to look for him when knowing he went missing. So unless you plan to spend the whole time standing there supervising your own child I would highly NOT recommend leaving your child here.
All USA
Left my kids (3 total) including my 6-year-old son with a group of 8 children in our party. Pick up time was scheduled at 3:30 and when a few parents from our group arrived a bit early they picked up most of the kids not including my son, where asked to his whereabouts they were told he left with me. Upon my arrival, and seeing my son was not with me, we asked again the instructors but none seem to know (or care) that a kid is missing. Furthermore, we were told that his jacket with his name was turned in and that they accounted for him. After having 4 families run around the mountain (with no help from any instructor or the school) we finally found him 20 min later wandering around the mountain jacket still on. He was gone for a good 20-30 minutes prior to that with not one person noticing. To make things even worse the manager of the Ski School at the place offered little to no explanation how this could happen, and when contacting them by email, I was told that this program is not a daycare, and "we are faced with the reality that if we give the students an opportunity to ski on their own that on occasion we will have a student get separated" (direct quote from his email). So as a warning to other parents please note that by paying for the Ski School and leaving your child there, they take no responsibility and that your 6-year-old child will be allowed to leave and wander around, not be accounted for, and not really bother to look for him when knowing he went missing. So unless you plan to spend the whole time standing there supervising your own child I would highly NOT recommend leaving your child here.