5 stars should be showing up. Coates Heating & AC came to my rescue in 1996 when my furnace conked out at my house in Cary on the coldest day we had in 13 years. This time it was the heat pump at our house in Garner that needed repair or replacement. My immediate instinct was to call Coates. Mike Coates got there the same day to write up a quote. It was also decided to replace the ductwork. He recommended the air handler be put in a different spot and redesigned the flow of the ductwork to keep the house more evenly warm - definitely more efficient and no more hot/cold spots. These guys are polite, informative and go above and beyond to do a great job. We are very pleased. Thank you.
Judy Huyser
5 stars should be showing up. Coates Heating & AC came to my rescue in 1996 when my furnace conked out at my house in Cary on the coldest day we had in 13 years. This time it was the heat pump at our house in Garner that needed repair or replacement. My immediate instinct was to call Coates. Mike Coates got there the same day to write up a quote. It was also decided to replace the ductwork. He recommended the air handler be put in a different spot and redesigned the flow of the ductwork to keep the house more evenly warm - definitely more efficient and no more hot/cold spots. These guys are polite, informative and go above and beyond to do a great job. We are very pleased. Thank you. Judy Huyser